Get Help

Services

  • A week’s supply of food including: meat, produce, bread, dairy, canned and boxed goods
  • Clothing, and all items are free
  • Hygiene items such as deodorant, shampoo, toothpaste and toilet paper
  • Assistance applying or recertifying for SNAP (food stamps)
  • Referrals to other community assistance
  • Financial classes

If you need additional assistance or are in a crisis situation, you can meet with a client service specialist who can help connect you to additional resources.

What You Need to Know

Heartland Hope Mission’s pantry, located at 2021 U Street in Omaha, allows families to visit the food and clothing pantry twice per month.  Seniors ages 60 or older and the disabled (proof of disability required) and those experiencing extenuating circumstances may visit more often.

Pantry hours:

  • Thursdays & Saturdays, 1:30 p.m.-4:00 p.m.
  • Tuesday evenings, 6:30 p.m.-7:30 p.m.

Heartland Hope Mission also has a satellite pantry location at 139th & Q Street, at the  Lord of Hosts Church in Millard Plaza.  It is open the second Saturday of each month from 10:30 a.m-11:30 a.m.

You need to bring the following 3 items with you in order to access the pantry:

  • Photo identification for yourself, such as your driver’s license or Nebraska State identification.   Other examples of valid photo IDs include:
    1. Passport
    2. Work ID
    3. Omaha Housing Authority ID
    4. Tribal ID
    5. Jail or mug shot
  • Proof of other members of the household including Social Security numbers (SS#) and/or date(s) of birth.  Other examples we accept include:
    1. Social Security card
    2. School ID
    3. Medicaid letter
    4. Birth certificate
    5. Any of the photo IDs listed under “Photo identification for yourself”
  • Proof of address.  A valid Nebraska Driver’s license or Nebraska State ID will work for proof of address.  If you do not have one of these two identifications, other proof of address examples include:
    1. Mail from a government agency, such as Medicaid, dated within the last 60 days
    2. A utility bill, such as a phone or electric bill, dated within the last 60 days

Heartland Hope Mission cannot accept handwritten letters as proof of identification or address.

Lastly, come prepared to sign a statement of monthly income.   A Medicaid letter may serve as proof of income.

 

Need help beyond what Heartland Hope Mission provides?  Please call United Way’s First Call for Help (dial 211) for additional assistance.

Copyright 2015 Heartland Hope Mission